Overcome Call Center Bottlenecks with Dataplatr’s Analytics
Identify and overcome call center bottlenecks with Dataplatr’s advanced analytics and improve customer satisfaction.
DataplatrEnsuring Data Quality: Transforming Decision-Making with Dataplatr a Google Cloud Partner
Data in the modern business environment plays a vital role in making decisions that can define the success of the organization. Efficient decision-making and strategic planning require quality data, the absence of which can hinder or delay the decision-making process, which can result in organizations missing out on opportunities. Dataplatr, with its Google Cloud Platform…
Dataplatr & Snowflake: Building Data Governanance framework
Dataplatr & Snowflake partner to build robust data governance frameworks, ensuring data security, compliance & quality.
Ensuring Data Security and Governance with Looker Consulting
Data security and governance is essential and vital for businesses in today’s digitized business environment as they are prone to cyberattacks and any vulnerability here can lead to unprecedented outcomes which can affect the business operations and damage the reputation and credibility of the business. So, it is of prime importance for organizations to ensure…
Streamlining Performance Using Dataplatr’s Call Center Analy
Call centers today receive customer complaints through various sources like calls, emails, chats etc., as more and more complaints are received through various mediums it becomes difficult for organisations to streamline the customer service operations which can ultimately affect the call centers operational efficiency. Dataplatr with its expertise in designing call center analytics dashboard helps…
Solving Data Format Inconsistencies with Dataplatr and Snowflake Integration
Efficient decision-making is powered by data. Organizations require data to make decisions; the required data is collected from different sources and mediums, which can be analyzed to get insights and make decisions. Since the data is collected from various sources, it comes in various forms, like structured, semi-structured, and unstructured formats, which increases the complexity…
Scaling Analytics for Unstructured Data with Dataplatr a Looker Consultant
Organizations collect vast amounts of data in structured, unstructured, and semi-structured formats for analysis and to generate business insights, of which unstructured data accounts for the majority percentage of data. Most of the organizations do not tap the potential of unstructured data and fail to take advantage of it, as getting meaningful insights from unstructured…
Sentiment Analysis and Voice Analytics with Dataplatr’s Contact Center Analytics
Sentiment analysis and voice analytics are crucial for enhancing the customer experience and optimizing the services provided by call centers. Dataplatr, with its contact center analytics capability, helps organizations to identify the area for improvement and improve call center efficiency resulting in improved the customer experience, reduced customer churn rate, and enhanced agent’s performance. Understanding…