
May 23, 2025
Can Alexa Replace the Hotel Concierge? Not Yet, But Here’s What It Can Do Now
Voice-activated technology is becoming more common in hotels, offering guests convenient, contactless ways to interact with their room and request services. Systems built to support Alexa Smart Properties provide custom experiences explicitly designed for the hospitality environment, letting guests ask for towels, control lights, or request directions without picking up the phone. This doesn’t mean…