When you are stuck with plumbing problems like leakage in your tap, blockage of drain or damage in your pipe in your house or office, then you require the services of the best plumber immediately. Selecting the right one is important as plumbing is a complex trade that demands talent, specialization and equipment. When there are numerous plumbing companies and independent contractors in Singapore, how would you be able to choose the right company that will bring in the best service? Well, here are some of the best tips that you should use if you want to make the right decision.
Licensing and Certification Usually you will need to check for the licensing and certification of the business.
The first thing that you need to check is to ensure that the plumbing company has the necessary licenses and accreditation to do business in Singapore. Fully licensed plumbers are individuals who have gone through the process of training and examination to show that they are capable of doing the job. It is recommended to request the specific licenses and qualifications of the workers when you are talking to the company. PUB is the body responsible for issuing plumber licenses. To check this, you can visit PUB website or any other authentic site online and enter the license number. A company that has certified plumbers is likely to demonstrate it values quality assurance in the services it offers.
Services Offered
Some of the plumbing services that can be provided include repair of various plumbing fixtures such as faucets, toilets shower heads, sinks and leaks on pipes, offering of water filtering system for homes as well as drain cleaning services. Determine the services one company offers and if they meet your required criteria or not? In that way they would be equipped with the experience and the skills to handle your plumbing issues. Some may be involved in the plumbing services of business premises such as offices and other big establishments while others may be involved in plumbing services of the houses and other small premises. You make sure that the real estate agent is one that has specialization in the type of property you are selling.
Experience
A professional plumbing contractor is more reliable than the newly formed plumbing company because they have come across and resolved all plumbing issues. You may ask how many years the given company has been in operation. You can also check the rating given by customers who have received their services in the past. A well-developed firm with several years in the business with positive customer feedback is highly advisable. You may also ask about their experience in addressing certain plumbing problems similar to the one that you have.
Insurance Coverage
There is the issue of insurance and this is because it is a requirement that the plumbing company has a suitable insurance cover for property damage and for personal injury. A series of unfortunate events may occur: accidents happen even with the best of intentions. When repair work is being conducted pipes may accidently burst and this causes a water leakage. It will shield your property from damage and also offer liability for the injuries that the plumbers may sustain when undertaking the plumbing services on your property. Do ensure that the company having public liability insurance and the workmen insurance plans.
Response Time and Availability
The case is similar to that in the case of a leakage, a burst pipe, or a clogged drain; you need a plumber to come over as soon as possible and solve the problem before the occurrence of further damages. It is important to enquire more about the response time of the company when you are calling for some services. In addition, ask them about their readiness to offer help as soon as possible if and when calamities arise beyond working days or weekends. Good plumbing companies will have standby service or have plumbers who will be on call to fix emergencies.
Transparency in Pricing
It is expected that a professional plumbing company should be very clear in the price quotation of the required service, including replacement of parts and the cost of the service rendered. It is wiser to avoid such companies that offer a broad range of services and give a general price or those that give a low price, only to add more cost to the final invoice. It is better to get written quotations as much as possible so as to at least get an estimate of the bill amount. Also, inquire about the fees that may be charged for home visits or consultations as well. Even as you seek the issue to be dealt with as required, discern what you are paying for.
Company Reputation
Search through social media platforms such as Google and Facebook to determine the company’s standing and client care policies. Client feedback can be obtained through looking at their testimonial or feedback in terms of satisfaction and their experience. Were the plumbers courteous and comprehensible when explaining the available services and the standards to be expected? I wonder if they solved the problem as efficiently and at a reasonable cost? This is probably the best way to get referrals from other people that can vouch for the service. What many people find satisfying is selecting the plumbing contractors, who their friends or relatives have used before.
Location and Convenience
Of course, the plumbing skill is most crucial here, though the place and accessibility of the company cannot be put out of consideration completely. It at times makes sense to involve a plumber contractor that is located nearest to your home since they are likely to reach your home faster in case of emergencies and you can be sure of service. To avoid all these inconveniences, look for a reputable plumbing company in your region to handle such tasks. For the large companies with branches, kindly find out which branch will handle your business. Ideally prefer someone with an office or workshop within close proximity with your own.
Endorsements and Accreditation
Last of all, ensure that you select plumbing companies that are branded and recommended, recognised or accredited by brands, have awards from bodies or are certified through quality standards. This signals that the company has been certified on service provision and professionalism by an outside agency. For instance, the Singapore Plumbing Society has the members accreditation scheme, which assesses their competency. The Association of Plumbing Professionals of Singapore also has the competency checked list of companies which are approved by the association. Select one that has such endorsements for the purpose of obtaining reliable quality service.
When choosing the company offering plumbing services, you should consider several factors: The company should have a valid license and certification, it should be staffed with experts and should have vast experience in the particular field, should be reachable at any time, should offer reasonable prices, should have good reputation and last but not the least should be professional. It is crucial to spend sometime to search and identify the right plumbing contractor in Singapore in order to have a positive experience every time a plumbing problem arises.
