Physics Wallah Customer Care Number: Get Instant Support and Assistance
Are you looking for the Physics Wallah customer care number to resolve your queries regarding classes, course purchases, app issues, or refunds? You’ve landed on the right page. This in-depth guide will give you the most up-to-date contact information, support channels, and detailed instructions on how to get fast and effective assistance from India’s most loved online education platform—Physics Wallah.
Who is Physics Wallah?
Physics Wallah, founded by Alakh Pandey, is a revolutionary ed-tech platform that aims to provide affordable and high-quality education to students preparing for competitive exams like NEET, JEE, CUET, SSC, and more. With over millions of active users, the platform has built a reputation for delivering value-packed lectures, well-researched notes, and dedicated doubt-solving sessions.
However, with such a massive user base, it’s natural that students and parents occasionally need assistance, be it technical, academic, or transactional. That’s where the Physics Wallah customer care team steps in.
Official Physics Wallah Customer Care Number
For any inquiries, students can reach out to the Physics Wallah helpline:
📞 Physics Wallah Customer Care Number: +91-9513850450
Available: Monday to Saturday
Timings: 10 AM to 7 PM (IST)
Language Support: English and Hindi
This is the official number listed by the company to handle general queries, payment concerns, account recovery, course access issues, and other student support requests.
Alternative Ways to Contact Physics Wallah Support
In addition to the official helpline number, Physics Wallah offers several digital channels for smooth and responsive support:
📧 Physics Wallah Email Support
You can write your query to the official support team at:
✉️ Email ID: [email protected]
Please mention the following details in your email to avoid delays:
- Registered mobile number
- Order ID (if applicable)
- Course name
- Issue in detail
📱 Physics Wallah App Support
If you’re using the PW app, follow these steps to raise a support ticket:
- Open the Physics Wallah app
- Go to “Help & Support”
- Tap on “Raise a Query”
- Fill in the required information and submit
Expect a response within 24–48 working hours.
🌐 Official Website Chat Support
Visit the official site https://www.pw.live and click on the chat icon to connect with a virtual assistant. For more complex queries, you’ll be redirected to a human support agent.
Common Issues Handled by Physics Wallah Customer Care
Students often contact Physics Wallah support for a wide range of issues, including:
- App not working or crashing
- Course access problems
- Refund requests
- Incorrect deductions
- Login or registration issues
- Technical glitches in videos
- Doubt resolution delays
- Missed live sessions
No matter the issue, the dedicated support staff is known for being efficient, courteous, and student-focused.
PW Pathshala Center Support
Physics Wallah has also launched offline centers (PW Pathshala) in major cities like Delhi, Kota, Patna, Pune, and Lucknow. If you’re enrolled in an offline batch, you can contact the center manager or use the general support number to be redirected to the respective local branch.
Tips for Faster Resolution
To get your issues resolved more quickly, keep the following pro tips in mind:
- Call during non-peak hours (early morning or afternoon)
- Always keep your transaction ID or order ID ready
- Be specific and polite in describing your problem
- Use email for documentation in case of payment disputes
- Use the in-app support for the fastest ticket escalation
Is There a 24×7 Physics Wallah Helpline?
As of now, Physics Wallah does not offer 24×7 customer care. The working hours are limited to 10 AM – 7 PM, Monday to Saturday. For urgent matters outside working hours, students are advised to drop an email or raise a ticket through the app.
Beware of Fake Physics Wallah Numbers
⚠️ Many students have reported receiving calls or messages from fake customer care numbers posing as PW support. These are often scams. Remember:
- Do not share OTPs or payment details
- Always verify the number on the official website
- Report any suspicious activity to [email protected]
While these channels are not intended for direct customer service, they are great for updates and announcements.
If you’re facing any difficulties with the Physics Wallah platform, reaching out to the official Physics Wallah customer care number is your best course of action. Whether it’s a technical glitch, course query, or refund issue, the team is equipped to provide prompt and professional support.
With a commitment to quality education and student satisfaction, Physics Wallah continues to enhance its support infrastructure—ensuring every learner gets the help they need to succeed.
