
April 8, 2025
Ai in Customer Service: How is it a beneficial idea?
Introduction Date : 7th Apr 2025, Original Source : (https://medium.com/@elijah_williams_agc/ai-in-customer-service-how-is-it-a-beneficial-idea-0c4f80d350b6)Artificial Intelligence in customer service looks like a bot collaborating with a human agent, where the bot assists the customer care representative in finding better answers while the agent helps the customer. According to the most recent AI statistics, which is the newest type of AI,…