Tag: customer relationship management

Decoding First-Party Fraud: Strategies for Merchant Protection

Decoding First-Party Fraud: Strategies for Merchant Protection

Fraud is already a complex challenge, but merchants face an additional hurdle: first-party fraud perpetrated by their own customers. Unlike second- or third-party fraud, first-party fraud occurs when consumers use their legitimate payment credentials to commit dishonest acts for personal gain. This creates a significant challenge for acquiring banks and payment service providers (PSPs) in…

Innovative Sales Solutions with Large Language Models

Large Language Models (LLMs) are transforming the business landscape, particularly in sales. These advanced AI tools harness data to deliver valuable insights, revolutionizing how sales teams interact with customers, generate leads, and develop innovative sales strategies. This article explores how LLMs enhance efficiency, personalization, and strategic depth in sales operations. “LLMs are just beginning to…

How Zoho CRM Support and CRM for Contact Management Can Revolutionise Your Business

Managing customer relationships effectively is at the core of every successful business. With the evolving landscape of customer expectations and increasing competition, leveraging a robust Customer Relationship Management (CRM) platform has become more crucial than ever. Zoho CRM is one of the leading solutions for businesses looking to streamline their operations, enhance customer satisfaction, and…