May 21, 2024
Here’s Why Everyone is Raving About RAG
You may have seen the acronym ‘RAG’ floating around in relation to artificial intelligence. What the heck is RAG and why is everyone talking about it? RAG stands for Retrieval-Augmented Generation and combines a generative model with a retrieval system to enhance or augment (as the name suggests) AI responses with more accurate and current…
martechcubejohn
April 10, 2024
Zendesk, Head of AI, Cristina Fonseca – AITech Interview
Can you tell us a little about your background and what interested you in pursuing a career in the technology industry? Prior to joining the Zendesk family, I was the founder of Talkdesk and Cleverly, which was acquired by Zendesk in 2021. In between I also became a Venture Capital investor. Around 2016, Artificial Intelligence…